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Q?
Does your company offer in state and out of state service?
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A.
Yes.
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Q?
Does your company broker loads?
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A.
Our sister company, Cheetah Logistics, has a network of vetted carriers that can assist on loads when needed.
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Q?
Does your company offer permitted or oversized loads services?
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A.
Yes.
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Q?
Does your company offer hourly or dedicated truck services?
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A.
Yes, Cheetah offers dedicated truck services for all vehicle types in the fleet.
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Q?
Does your company offer storage capabilities?
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A.
Yes, Cheetah has 60,000 sq. ft. of indoor storage, and 2.5 acres of stabilized, secured land for the storage of equipment that can be kept outdoors.
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Q?
Does your company have specialized equipment?
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A.
Yes, Cheetah has several specialized trucks and trailers to manage the movement of oversized equipment.
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Q?
What is your fleet size?
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A.
Our fleet size is extensive and typically fluctuates between 190-210 vehicles.
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Q?
What is your billing process?
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A.
All orders are processed and billed weekly. eStat customers have the ability to view their invoices online the next business day.
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Q?
Do you have a customer portal?
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A.
Yes, we do have a customer portal (eStat) for customer orders, POD’s, invoices and reports.
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Q?
Where is your terminal located?
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A.
Our main office is located in Southeast Houston, but our drivers are strategically located all over the Houston metro area.
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Q?
If I call after hours, can I still speak to a live person?
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A.
Yes
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Q?
What is your company’s hours of operations?
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A.
Cheetah is open 24/7/365 and staffed with dispatchers to handle your transportation needs.
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Q?
What is your company’s insurance coverage?
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A.
$1M / Auto Liability & $4M / Umbrella Policy (Cargo Insured up to $500K).
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Q?
Have your drivers obtained TWIC cards?
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A.
Yes, Cheetah drivers all have TWIC cards.
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Q?
Does your company transport LTL (Less than a truck load) freight?
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A.
Yes, Cheetah transports loads of all sizes and many time less expensive and with a quicker service time than customary LTL carriers.
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Q?
Does your company have hazmat authority?
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A.
Yes.
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Houston, TX
